Support Center

To extract colors from a photo:

1. Tap the "Extract Colors from Photo" button on the main screen
2. Choose to take a new photo or select from your photo library
3. The app will automatically analyze the image and extract the dominant colors
4. You can adjust the number of colors to extract (3-6 for premium users)
5. Save the extracted colors to a palette or individual swatches

Free Version:

• All features are completely free and unlimited
• Unlimited color extractions from photos
• Unlimited palette and swatch creation
• Access to all color brand databases
• All export formats (Hex, RGB, HSL, CMYK)
• All advanced features included
• Shows banner and interstitial ads

Premium ($6.99 one-time purchase):

• Removes all advertisements
• Ad-free experience
• All features remain the same - no additional features
• One-time purchase, no subscriptions

Note: All app features are available to free users. Premium only removes ads.

Premium is a one-time purchase (not a subscription), so there are no recurring charges to cancel.

If you need a refund:

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find "Color Palette" in your purchase history
4. Select "Request a Refund"
5. Follow the prompts to complete your request

Refund requests are handled by Apple and subject to their refund policy.

Color Palette uses advanced color science algorithms to provide the most accurate matches possible. However, color matching results are provided for reference only and may not be 100% accurate due to:

• Screen calibration differences
• Lighting conditions when photos were taken
• Variations in color reproduction across different devices
• Brand color database updates

For critical applications, we recommend verifying colors with physical swatches or professional color tools.

Yes! Color Palette works offline for most features including:

• Color extraction from photos
• Creating and managing palettes
• Basic color tools and calculations
• Viewing saved palettes and swatches

Some features may require an internet connection:

• Premium subscription verification
• Sharing palettes and images
• Accessing the latest color brand databases

To share your color palettes:

1. Open the palette you want to share
2. Tap the share button (square with arrow)
3. Choose your preferred sharing method (Messages, Mail, Social Media, etc.)
4. The palette will be shared as an image with color information

Premium users can also share palette overlays on images for presentations and design work.